GOM Games Privacy Policy 1. Introduction This Privacy Policy explains how GOM Games (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit, create an account on, or make a purchase from our online store. 2. Information we collect We may collect the following types of information:
- Order and contact information, including your name, email address, shipping address, billing address, and phone number.
- Account information if you create an account, including login information, saved preferences, wishlists, or account settings.
- Payment information, which is processed by third-party payment providers. GOM Games does not store your full payment-card number.
- Order history and transaction information, including items purchased, refunds, store credit, and fulfillment information.
- Device and usage information, which may include your IP address, browser type, device information, pages viewed, and similar technical data.
- Cookies and similar technologies used to operate the store and remember certain preferences.
3. How we use your information We may use personal information to:
- Process payments and fulfill orders.
- Send order confirmations, shipping updates, and other transactional communications.
- Provide customer service and respond to questions or order issues.
- Maintain customer accounts, store credit, and order histories.
- Prevent fraud, abuse, or unauthorized transactions.
- Maintain the security and operation of our storefront.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
- Send promotional or marketing communications when you have chosen to receive them.
4. How we share your information We may share personal information with service providers that help us operate GOM Games, including:
- Payment processors
- Storefront and ecommerce service providers
- Shipping carriers and fulfillment services
- Website hosting and infrastructure providers
- Fraud-prevention and security providers
- Analytics or technical service providers
These providers may receive information only as necessary to provide their services. We may also disclose information when required by law, in response to a valid legal request, or when reasonably necessary to protect GOM Games, our customers, or others. GOM Games does not sell personal information. 5. Payment processing Payments are processed through third-party payment providers. Those providers may collect and process payment and identity information according to their own privacy policies and terms. GOM Games does not receive or store your complete credit or debit card number. 6. Cookies and similar technologies Our store may use cookies and similar technologies to:
- Keep the storefront functioning correctly.
- Maintain login sessions and shopping carts.
- Remember customer preferences.
- Help protect accounts and transactions.
- Understand how customers use the storefront.
You may be able to limit or disable cookies through your browser settings. Some storefront features may not function properly if certain cookies are disabled. 7. Data retention We retain personal information for as long as reasonably necessary to:
- Fulfill orders and provide customer service.
- Maintain transaction and account records.
- Resolve disputes.
- Prevent fraud.
- Meet legal, tax, accounting, and reporting obligations.
Information may be retained for longer periods when required or permitted by applicable law. 8. Your privacy rights Depending on where you live, applicable law may give you certain rights regarding your personal information. These may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request a copy of your information.
- Object to or restrict certain uses of your information.
- Withdraw consent where processing is based on consent.
To submit a privacy request, contact us at [email protected]. We may need to verify your identity before processing certain requests. 9. Children’s privacy GOM Games is not intended to knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information to us improperly, contact [email protected] so we can review the matter and take appropriate action. 10. Data security We use reasonable administrative and technical measures, along with the security features provided by our ecommerce and payment providers, to help protect personal information. However, no online service or method of electronic transmission can be guaranteed to be completely secure. 11. Third-party services and links Our store may contain links to third-party websites or use third-party services. GOM Games is not responsible for the privacy practices of third-party websites or services. We encourage customers to review the privacy policies of those providers. 12. Changes to this Privacy Policy We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations. The most recent version of this policy will be posted on our storefront. 13. Contact For questions about this Privacy Policy or requests regarding your personal information, contact: GOM Games Email: [email protected]